MIT eBrief: Shaping the Future of Hybrid Work

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In This Guide :

Since shutdowns enacted to slow the spread of the covid-19 pandemic forced employees worldwide to work remotely, the very concept of workplace became unglued from its long-held association with physical location to work from anywhere.

Redefining the workplace has introduced technological and cultural challenges— adopting the right technologies to support a newly remote workforce, for one, and keeping newly remote workers productive.

On the whole, organizations have found that outcomes such as worker productivity, morale, innovation, and even customer experiences have not suffered from the shift—and in many cases, they’ve improved. Employees now expect work environments to be flexible, collaborative, and responsive to their individual needs.